Delivery & Returns

Delivery inside the UK

Orders travel by 1st class post which costs £3.50

Delivery is free for orders over £50

All parcels travel via Royal Mail’s first class post and should arrive within five working days of the order being placed.

Delivery outside the UK

Delivery costs abroad are based on weight, package dimensions and destination.

Returns and exchanges

If you are unhappy with an item FARMERS’ will replace it with another product or refund your money.

Please call us on + 44 (0)1982 552467 or email farmers@welshlavender.com to let us know you are returning an item and be sure to include a copy of your order confirmation.

Buying online means that you are also covered by distance selling regulations and are entitled to 7 days to return the good for a full refund if you are unhappy with them. You can find more information on this by visiting http://www.oft.gov.uk and searching for “DSR”.